Status: Ongoing
WeBuyCars (WBC)
Automotive Retail
A Journey of Technological Transformation with Design and Innovation
![Untitled-2 [Recovered]-01](https://monkeyandriver.com/wp-content/uploads/2023/05/Untitled-2-Recovered-01-1024x1024.png "Untitled-2 [Recovered]-01")
Company Overview
"We Buy Cars" (WBC) is a major player in the automotive industry, with an extensive footprint across the United States, South Africa, and Namibia. Specializing in buying used cars from individuals, WBC is renowned for its competitive pricing and hassle-free selling experience. The company, with its headquarters in Johannesburg, South Africa, promotes environmental responsibility by advocating for vehicle recycling and reducing carbon emissions.
The Challenge
As a company with a strong online presence, WBC was keen on improving its software systems, ensuring a seamless experience for customers, and integrating emerging technologies into its business processes.
Our goal is to leverage our expertise in design and innovation to help WBC enhance their software products and improve their overall user experience.
Our Contributions
We had the privilege of working on various transformative projects. These included the development of WBC's Enterprise Resource Planning (ERP) system, customer-facing software, Inventory Management System, Buy- and Sales Lead Management Systems, Customer Relationship Management (CRM), Logistics, Website, and Native app.
Innovation and Transformation
We implemented emerging technologies and innovative ideas to streamline WBC's business processes. Some of these breakthroughs include tagging each inventory item with QR codes for easy tracking, automating business process flows for efficiency, and introducing 360-degree vehicle photography to improve the online viewing experience on WBC's customer-facing website
Our goal is to leverage our expertise in design and innovation to help WBC enhance their software products and improve their overall user experience.
The Impact
Our collaboration with WBC has led to significant improvements in the usability of their client-facing software and the effectiveness of their ERP software. By incorporating innovative designs and cutting-edge technology, we have significantly boosted the user experience, contributing to WBC's ongoing success in the automotive industry.
