DATA
MANAGEMENT
PLATFORM
and enterprise connectivity for Huge Connect
The Difference
We Made
Digital Enterprise Platform
Built a fully digital backbone that modernised operations and streamlined enterprise connectivity.
Scalable & Reliable Connectivity
Created a scalable, automated platform designed to support reliable data services as the business grows.
Transparent & Secure Client Experience
Provided real-time insights, transparency and security, giving clients greater confidence and operational efficiency.
From Concept
to Outcome
An inside look at the problem we
set out to solve and the results
we achieved together
The Challenge
Managing large-scale SIM data, device monitoring and billing operations across multiple network providers while ensuring accuracy and scalability.
The Result
A comprehensive platform built on microservices, enabling real-time monitoring, automated billing, remote router management and streamlined client communications.
More details
Huge Connect needed a scalable system
to handle massive SIM data volumes, real-time router management,
and enterprise billing processes. Key issues included:
Sim Event Processing: Processing 30-40 million SIM events per month across Vodacom, MTN and Telkom.
Enable Remote Device Management: Remote management of proprietary routers behind NAT firewalls.
Automate Document Workflows: High-volume PDF document workflows requiring automation.
Maintain Device Accuracy: Maintaining accuracy across 700,000 SIMs and 400,000 devices.
Unify Business Services: Developing a unified business portal to consolidate all Huge Connect products and services.
The
Solution
Monkey and River designed and implemented a microservices-driven platform that now supports over 30 applications and services, including:
Call Data Record (CDR) System
Real-time SIM usage tracking, prepaid bundle management, billing and alerts.
Remote Router Management
Firmware upgrades, diagnostics, reboots and route optimisation through Google Maps integration.
CRM and Document System
Automated workflows for client data, with large-scale PDF merging and splitting capabilities.
Relay, Radius, and VPN Services
Secure routing, SIM authentication, capped usage and subnet-specific logic for IP management.
Notification System
Automated SMS/email alerts for clients and internal teams.
Device Dashboard
Aggregated view of SIMs, routers, usage, and analytics with advanced search and number swap logging.
Keep-Alive Subsystem
Continuous monitoring via pings and cell tower tracking.
International E-SIM Tracking
Integrated with the CDR system to manage cross-border usage.
Call Data Record (CDR)
And Billing System
Remote Router Management
(MicroTik & Teltonika)
CRM And Document
Workflow Systems
VPN, Relay And
Radius Integrations
Centralized Dashboards And
Automated Notifications
Delivering
Meaningful
Impact
The solution delivered measurable outcomes for Huge Connect
The Outcome
- 99% Data Accuracy
- Scalable Billing
- Lower Costs
- Improved Efficiency
- Real-Time Visibility
- Operational Resilience
The Impact
- Fact-based data warehouse ensured precise billing
- 30–40 million SIM events processed daily
- Remote router management reduced maintenance overhead
- Automated workflows for documents and SIM lifecycle management
- Dashboards provided clients with instant monitoring and alerts
- VPN, Relay, and Radius services improved uptime and reliability
“Connecting businesses with reliable, intelligent data services.”
Huge Connect is a leading provider of data communication solutions for card machines, financial services and enterprise operations. Since 2004, the company has specialized in delivering secure, scalable connectivity solutions for South Africa's largest networks, supporting tens of thousands of devices nationwide.
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